Shipping policy
Scrub Hound Shipping Policy
Shipping Within Canada
Scrub Hound currently ships exclusively within Canada. We do not offer international shipping at this time.
Shipping Rates
We offer the following shipping rates across Canada:
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Orders under $10.00 — $4.45 shipping
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Orders from $10.00 to $29.99 — $3.75 shipping
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Orders of $30.00 or more — FREE shipping
Shipping rates are calculated based on the order subtotal before applicable taxes.
Order Processing
We aim to process and dispatch orders within 1–2 business days, excluding weekends and statutory holidays.
Delivery Times
Delivery times vary depending on the destination and shipping service. Most Canadian orders are expected to arrive within approximately 3–10 business days after dispatch. Remote destinations may take longer.
Delivery estimates are not guaranteed. Postal delays, weather and other circumstances beyond our control may affect delivery.
Shipping Carriers
Orders may be shipped using Canada Post or another suitable Canadian delivery service.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. If you notice an error, contact us as soon as possible before your order is dispatched.
Lost or Damaged Orders
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us so we can investigate and assist.
Contact Us
For shipping questions, please contact:
Scrub Hound
Email: scrubhound@gmail.com
Website: www.scrubhound.com